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Legal

Privacy Policy

Last updated: February 20, 2026

At WeGoDive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. WeGoDive is operated by SideEye Labs Pte. Ltd. (Singapore) and is designed in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and applicable international data protection standards.

01

Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Account credentials
  • Booking and transaction information
  • Communication preferences
  • Reviews and feedback you submit

Automatically Collected

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and time spent on the site
  • Referring website addresses
  • Cookies and similar tracking technologies

02

How We Use Your Information

  • Provide and maintain our services
  • Process bookings and transactions
  • Send you relevant communications and updates
  • Improve our website and user experience
  • Respond to your inquiries and support requests
  • Prevent fraud and ensure security
  • Comply with legal obligations

03

Information Sharing

  • Dive Schools: When you book, we share necessary information with the school to process your request.
  • Service Providers: Third-party companies that help us operate (hosting, analytics, payment processing).
  • Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties for marketing purposes.

04

Cookies and Tracking

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors use our site.
  • Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

05

Data Security

  • Encryption of data in transit (HTTPS)
  • Secure data storage practices
  • Regular security assessments
  • Access controls and authentication

No method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

06

Your Rights

Under Singapore's PDPA and applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@wegodive.com.

07

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Account information is retained while your account is active and for a reasonable period thereafter.

08

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

09

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10

Data Controller

11

Contact